Our minimum order for custom-made metal items is 100 pieces. We totally get if you need smaller quantities! Small-run orders are possible, though the unit price will be a little higher.

Sample costs vary based on how complex your design is. Custom samples cover mold-making charge plus sample product cost. Good news: part of your sample fee can be credited back once you place your bulk order. Sample turnaround is around 5-7 working days.

Once your artwork gets confirmed, bulk production generally takes 12-18 working days. Delivery time depends on your shipping choice: air express takes about 5-8 days, sea shipping takes 25-35 days. We will send you tracking information right after your goods ship out.

Vector files work best for us: AI, EPS, PDF, CDR, SVG are all welcome. We can also take high-resolution PNG or JPG (300DPI and above). Please try not to send blurry low-res pictures, they may not turn out well on finished products.

We have lots of plating finishes: shiny gold, silver, antique brass, antique copper, black nickel, rose gold and more. For colors & finishes: hard enamel, soft enamel, imitation hard enamel, UV offset printing. Glitter, glow-in-dark paint and epoxy drop coating are also available for your special ideas.

Absolutely! We can create almost any custom shape based on your design. Feel free to share your creative ideas with us.

Sure, your logo can be engraved, stamped or printed on products. Just send us your logo file.

We provide free artwork proof for you to check. Minor adjustments are included. Extra charges may apply for major repeated changes.

Hard enamel has a smooth flat surface, high-end feel. Soft enamel has raised metal edges, more budget-friendly. We can show you reference pictures if you need.

Yes, we will send digital artwork proof for your approval before starting any production. Production will not begin until you confirm it.

We support T/T bank transfer, PayPal and other mainstream trade payment terms. We will send clear payment details once your order is confirmed.

We require 50% deposit to start production, the balance will be paid before shipment.

Mix-design orders are okay. Please note each different design will have its own mold cost.

Definitely. We supply many accessories: butterfly clutch, safety pin, key ring, rubber back, 3M tape and more. Tell us which one you prefer.

Please take photos of damaged items and packaging right after receiving. We will work out a good solution for you.

We ship worldwide. No matter where you are, we can arrange shipping for you.

Yes, same design with multiple color ways is available. Small extra cost will apply for color modification.

We use high-quality electroplating process for good anti-tarnish performance. Long-time exposure to water or sweat may speed up wear.

Sure! Glow-in-dark paint and glitter powder are popular options, just mention this requirement when you send your design.

Just send us your design idea or artwork, tell us quantity, size and accessories you need. We will reply with quotation shortly.

Sizes are fully custom based on your needs. Common sizes range from 25mm to 75mm. We can suggest suitable dimensions if you are not sure.

We recommend text no smaller than 1.5mm for best results. Very tiny words may lose details during metal production.

Your designs are fully protected. We never share your artwork with third-party manufacturers.

Once production has begun, design changes are not possible. Please double-check your digital proof before confirming.

Standard individual poly-bag packing is free. Gift boxes, velvet pouches are available at extra cost for premium needs.

Yes, we can add custom stickers and barcodes on packages. Just share your barcode file with us.

Absolutely! Larger quantities will get better unit pricing. Feel free to contact us for special offers.

Most custom items are made of high-quality zinc alloy. Brass material is also an option upon request.

Yes, double-sided designs are supported. It will bring extra mold and production cost.

We carry out strict quality checks before shipment. If you receive defective goods, please provide photos, we will sort out replacement or compensation for you.